Fall 2018 Internship/Co-op Position – CEDAR
CO-OP – Application Support Analyst – [August to December, 2018]
Summary:
CEDAR is a leading provider of an innovative generation of powerful Private-Cloud-Based Managed Services solutions for Strategic Document Outsourcing (SDO), Customer Communications
Management (CCM), Electronic Invoice Presentment & Payment (EIPP) and Electronic Bill Presentment & Payment (EBPP), reshaping the way companies do business with their customers and partners Our Application Services Department supports CEDAR software that our clients utilize to communicate with their customers and partners. The technology stack that our Application Support Analysts use on a daily basis consists of Linux, SQL, and various scripting languages.
We are seeking Co-Ops that are interested in Application Support careers supporting applications that run on Linux operating systems. Interested candidates will only be considered if they attend classes that teach UNIX or Linux curriculum.
Position Specific Competencies:
ISSUE RESOLUTION
Assists with issue resolution and/or root cause analysis of operational issues, utilizing tools such as Java, Python, Oracle Databases, BASH, and Selenium to debug code and data issues in complex workflows and applications. Participates in daily Issue Status meetings. Follows issue remediation policies.
MONITORING and ASSURANCE
Monitors production processing, outputs and services to ensure that agreed levels of service and other quality metrics are being met. Ensures that processing exceptions are reported for remediation.
SOFTWARE RELEASE PROMOTION ACTIVITIES
Participation in software release management and system configuration for application changes. Adheres to deployment and hot fix standards.
DOCUMENTATION and PROCEDURES
Understand and follow process documentation. Document procedures, services, issues, and changes as required.
Requirements:
- Computer Science / IT Major taking classes that teach the UNIX/Linux Operating System. IT students need to have taken IT 1130 and IT 2333.
- Interested in a career in Application Support.
- Minimum of 2 co-op rotations
LOCATION – Atlanta, near the Perimeter Mall
Contact Graham Berg, Talent Acquisition Manager, for more information or to apply for the internship.
o 404.793.8095 | m 404.358.4052
Posted in IT Internships, Jobs for IT Majors