Level 1 Support Technician – Morris Technology
Morris Technology, LLC is a profit driven company serving the media vertical with Software as a Service (SaaS) products, as well as Engineering and Support Services to keep our customers running with strategic technology, 24/7. In tandem, the company through its team members continues to push the goal of ensuring the performance of industry strength, market turning products and services that contribute to our customers’ success and increase revenue. We also know how to throw a bowling party ever so oft for our team members.
We currently have an opening for Level 1 support technician in our Engineering Services and Support department. Located in downtown Statesboro, this is a great opportunity for Georgia Southern students to satisfy the IT internship requirement. This is a part-time position which will not terminate at the end of the semester. If you are looking for a job with the opportunity to learn, look no further. We have a position for you.
Requirements
A strong working knowledge with all modern versions of Windows
Understanding of Linux and the command line
Understanding of networking
Possess good phone skills
Friendly and good communication skills
Work well independently or with a team
Love to learn
Responsibilities
Answer tech support calls and level one tickets then document results
Troubleshoot software, hardware, networks and printers
Rebuild computers from operating system to end user software
Support for mobile devices, specifically email set up and troubleshooting
Virus detection and removal
Interface with customers and management
Troubleshoot backup software
Ability to organize, follow instructions and complete tasks in a timely manner
Create Active Directory users and groups
Add users to Microsoft Exchange at Office365
So, if these skills fall in your experience, and you want to join a great technology team, please send us your resume (and highest bowling score)!
We look forward to your application and ensuing interviews!
Posted in IT Internships, Jobs for IT Majors