COVID-19 FAQ For Students
The University remains open and will continue to provide essential services, though only designated essential staff should physically be on any of our campuses. Most employees should be working from home as coordinated and directed by their supervisors where possible.
If you are looking for anyone in particular, please try emailing them first.
Georgia Southern intends to implement a prorated refund of Housing and Dining plans, as well as the entire graduation fee for spring graduates, a $25 parking refund for spring only permits, and a portion of the Activity, Recreation/Wellness, Transit, and Residence Life programming fees. This refund plan was completed in coordination with the University System of Georgia.
A breakdown is outlined below:
Housing and dining: Refunds are based on March 16 as the last day of service, which means approximately 44% of remaining plans will be refunded. The exact amount depends on the plan that was originally purchased. Students who were granted an exception to remain in the residence halls will not be refunded their housing rent, but they will be refunded for dining. Dining services are continuing to offer limited service on a cash/credit card/Eagle Express card basis. The dining service will be pick-up only.
To determine your refund amount, refer to the Housing and Dining Refund plan here.
Graduation: A full refund of the graduation fee paid by spring graduates only ($35 per student) will be issued.
Parking: A $25 refund will be issued to all students who purchased a spring parking permit.
Activity: A refund will be issued — $10.10 per Statesboro campus student and $4.90 per Armstrong campus student.
Recreation: A refund will be issued — $4.50 per Armstrong campus student and $4.20 per Statesboro campus student.
Transit: This fee is paid only by Statesboro students. A refund of $24.37 per student will be issued.
Housing Residence Life: A refund of $8.83 per student will be issued.
Refunds of these fees will mirror students’ normal refund check process, so it is imperative that students’ home address and direct deposit information is up-to-date. If any corrections are needed to your personal information, please reference this direct deposit link for instructions for updating your banking information. If you want to continue to receive manual checks, then please confirm or update your permanent home address in your WINGS account by selecting “Personal Information,” then “View Address & Phone.” Our goal is to disperse refunds April 6-10. We will communicate with you directly if there are any delays in this process.
All other fees have been carefully studied and vetted with the University System of Georgia and deemed to be essential to the continuity of instruction and business operations.
Please note that Georgia Southern has passed the deadline for a student to withdraw from the full spring term. Students who have registered for a spring minimester Term B can withdraw through April 16. Refunds for Term B withdrawals would be processed under normal refunding guidelines.
Lab- and experience-based courses, including faculty-mentored research for credit will be modified on a course-by-course basis. Students will be contacted by their faculty with more information about how these requirements will be met.
Office hours and recitations will be held in a modified or distance format as determined by each faculty member.
Please work with the faculty member to determine the best course of action. In some cases, this may mean emphasizing experimental design and literature studies over implementation, communicating with external parties via remote conferencing, etc.
Research will continue. Graduate students, faculty, and other research personnel who do research should work remotely unless their presence on campus is required for research continuity or safety purposes.
Please contact your supervisor or faculty member to make arrangements.
The semester will be a week shorter. Your instructor will provide a modified syllabus for the remainder of the semester.
Yes, you are subject to any travel restrictions that may be imposed by the United States and/or your home country.
We are moving to distance learning for the rest of the semester. Please inform the Office of International Programs and Services where you will be staying.
If you have any questions or needs, please email email@example.com.
Yes. We are moving to distance learning for the rest of the semester.
As we manage this ever-changing situation with the Coronavirus Disease 2019 (COVID-19), our primary goal is to protect students, faculty, and staff. One of the most important preventative measures is to avoid having people in large groups as advised by the Georgia Department of Public Health and the CDC.
Accordingly, we sadly need to cancel all public events.
We are excited to let you know about some plans we are developing to celebrate your graduation.
We know the past few weeks have been an emotional roller coaster as you try to finish out your last semester while navigating an unprecedented and challenging time. We shared in your profound disappointment about the need to cancel our commencement ceremonies following the Centers for Disease Control and Prevention (CDC) guidance to avoid large gatherings.
Nevertheless, we remain committed to properly recognizing your spectacular achievement. Here is what we are planning right now:
- A virtual ceremony on May 8 & 9, 2020, the dates of our originally scheduled commencement ceremonies. We plan to create a memorable experience that recognizes each graduate in a personal way. We will organize each ceremony by college and make it available live online for graduates, friends and family members anywhere in the world. We might even have a surprise or two. Look for more information very soon.
- A rescheduled in-person ceremony is being planned for all students who were scheduled to walk across the stage in May. Our plan is to again schedule ceremonies in Savannah and in Statesboro. Unfortunately, we cannot finalize a date until the situation normalizes, but we are committed to setting a date for students to walk.
- The December 2020 commencement ceremonies will be open to any student from the Spring who would like to participate in a regularly scheduled graduation. The December graduation ceremonies are scheduled for Dec. 11 and 12.
Even though we are providing alternative options for our students to walk across the stage, Georgia Southern is still refunding the graduation fee for each student who made their payment for the Spring semester. A full schedule of refunds was emailed to all students on March 24, 2020.
Many have also asked about the regalia you have ordered. Those are symbols of your academic achievement and should be cherished. We are making plans to mail regalia to each student who has already placed their order with Herff Jones. We would also like to create an online photobook of all our graduates this year. Stay tuned for more details.
Through all of these challenges, Georgia Southern remains focused on student success. We are here for each one of you and want you to continue to reach out for help if and when you need it. Eagle Nation may not all be gathered together on our campuses at the moment, but we are all still connected in our vision — people, purpose, action: growing ourselves to grow others.
All dual enrollment classes are moving online also.
Please follow the guidance of the company where you are working.
Students who are employed by Georgia Southern should look to the guidance provided for employees and stay in contact with their supervisors.
Graduate students, faculty, and other research personnel who do research should work remotely unless their presence on campus is required for research continuity or safety reasons.
Graduate Teaching Assistants (GTAs) need to be available to work with their faculty the week of March 23 to prepare for remote instruction starting March 30, and thereafter while delivering this instruction. Graduate research and teaching assistants should look to their supervisors for guidance on work arrangements.
When present on campus appropriate social distancing measures should be observed.
Georgia Southern University is committed to your learning success. We know that transitioning from a face-to-face course to the online environment can be challenging. We want you to have the resources you need to feel confident in your ability to continue your course work. Start here for a guide to student online learning resources.
The University is doing its part to prevent the spread of this illness, and we ask our students to do the same. Please practice social distancing, and follow CDC guidelines regarding prevention and preparedness:
- Wash hands regularly and thoroughly.
- Avoid touching your eyes, nose and mouth.
- Cough or sneeze into your elbow or use a tissue to cover your sneeze, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces.
- Avoid close contact with people who are sick.
- Stay home when experiencing symptoms of illness.
Currently, the Department of Public Health (DPH) is performing contact tracing of any laboratory-confirmed positive COVID-19 cases. This means that if you are identified by DPH as a close contact of a confirmed case, they will notify you and they will provide you with specific guidance. If you develop a fever and/or respiratory symptoms (cough, shortness of breath, difficulty breathing), then you should notify your primary care provider or student health provider by calling or sending them a message through your online health portal, and you should follow the CDC’s guidance on what to do if you are sick. Also, the CDC has guidance for caring for someone in your home who has COVID-19 symptoms, as well as guidance for caring for yourself.
Follow the CDC’s guidance on what to do if you are sick. Additionally, you should notify your primary care provider or student health provider by calling or sending them a message through your online health portal. They will determine if you need to come into the office to be seen for an in-person/face-to-face evaluation and will provide further guidance regarding evaluation and care.
Yes, the student health centers on both the Statesboro and Armstrong campuses are still open as per their usual hours Monday – Friday and are still seeing patients. However, for the time being, appointments are limited to sick and problem-related visits only. Wellness and preventative health visits (annual exams, routine health screenings, etc.) are being deferred until later dates, and some visits are being redirected to a telehealth option.
Yes, as per current CDC and DPH guidelines which are in place to protect both patients and health care workers, staff at the health centers on both the Statesboro and Armstrong campuses are screening all patients coming into the facility for fever and respiratory symptoms. Persons with fever and/or respiratory symptoms will be masked immediately, given instructions for self-isolation, and instructed to await a call from a provider. A provider will call the patient within a few minutes and will perform telephone screening to determine if the patient needs an in-person/face-to-face visit, or if the problem can be handled by phone or telehealth. This is done to maintain recommended social distancing measures. It is up to the medical provider’s discretion, based on current guidelines, to determine if a patient needs a hands-on visit.
The Student Health Center on the Statesboro campus now has the ability to provide some visits as telemedicine using the Google Hangouts Meet app. Each day our providers are reviewing the patients on the schedule, and we are reaching out to those patients for whom a telemedicine visit may be appropriate to see if the patient would be OK with that. This aligns with the social distancing recommendations that are now in place across the country. Some problems will still require a face-to-face/hands-on visit to appropriately evaluate and treat, but for some others, a telemedicine visit may be a better option. These may include: routine follow up visits for anxiety, depression, ADHD and other mental health disorders; routine follow-up for some other chronic conditions; evaluation of some acute problems like nausea/vomiting, diarrhea, cold symptoms, allergy symptoms, sore throat, and some urinary symptoms. It is up to the individual provider to determine if a telehealth visit is appropriate or not. The student health center on the Armstrong campus is also in the process of implementing a telehealth option. However, the telehealth option on the Statesboro campus is available to all students. Additionally, all students also have the option of using telehealth via the United Health Student Health Insurance plan-even students who are not enrolled in that plan.
Keep in mind that some restrictions apply to telehealth and that currently, Health Services providers can only provide telehealth to a patient who is physically located in the state of Georgia during the telehealth encounter, unless the person is in a state that has waived medical license restrictions.
Currently, based on CDC and Department of Public Health guidelines testing for COVID-19 is prioritized for patients with severe symptoms needing hospitalization, healthcare workers with symptoms of COVID-19, persons with moderate to severe symptoms of COVID-19 who are in a high risk group for complications (elderly, immune compromised, persons with chronic lung/heart/kidney disease, diabetics), and persons with symptoms who live in a congregate setting (ie, a prison, barracks, or long-term care facility; dorms and apartments are not congregate settings). Most young, healthy persons with symptoms will not meet the criteria for testing at this time. If your medical provider feels that you meet the criteria for testing, they will submit your information to the online Department of Public Health request system. If the DPH system identifies you as a candidate for testing, DPH will then contact you to schedule testing at one of their mobile stand-up test sites.
Students should contact their student health provider or their primary care provider to determine if an in-person/face-to-face visit is needed, or if the problem can be handled by phone or other telehealth option. They should call or send their provider a message through their online portal.