Policies & Procedures

Ways to Order Tickets

There are several ways to order advance tickets (based on availability):

Tickets may be purchased through the links provided on the Event & Performance Tickets page. There is a per-ticket convenience surcharge for this option. Visa and MasterCard only, please.

Based on availability. On-site box office sales open one-hour prior to performance start time at the designated performance venue. Georgia Southern is a cash-free campus. A card is required for payment. Students, faculty, and staff receive free admission with Eagle ID.

Ticketing Policies

Programs and schedule are subject to change.

No refunds or exchanges. In the event of a cancellation for which there is no rescheduled date, a refund for this ticket may be issued at the option of the management. “Will Call” tickets may be obtained at the event site beginning one hour prior to start time.

  • No refunds or exchanges.
  • Resale of tickets for more than the face value without the written consent of the owner/manager is prohibited by law.
  • You assume all risk and danger incidental to the event whether occurring prior to, during, or after said show.
  • You assume all risk and danger of being injured and you agree that the management, its agents, and the performers are not responsible or liable for any injuries resulting from such causes.
  • No alcohol, drugs, weapons, food, or glass containers allowed.
  • No recording devices, still cameras, or video cameras permitted.
  • No transmission or aiding in transmitting any description, account, picture, or reproduction of the event in part or in totality.
  • You hereby consent to the reasonable search for alcoholic beverages, drugs, or weapons.
  • You further consent to the use of your image or likeness incidental to any display, transmission, or reproduction of the event.
  • Management reserves the right to refuse admission or eject any person whose conduct is deemed by management to be disorderly or who fails to comply with the terms and conditions herein.

Guarantee of Seat Policy

Tickets are reserved upon receipt of payment. Unless otherwise stated ticketing is for general admission seating and the house doors will open 30 minutes prior to event scheduled start time. Seats are guaranteed until 10 minutes prior to the designated event’s scheduled start, at which time The Fine Arts Box Office reserves the right to release any unclaimed seats for re-sale. Ticket-holding patrons should be seated at 10 minutes before event start time.

Seating During Event

All patrons must be seated during the event; one ticket per patron, one patron per seat. No patrons are permitted to stand in the aisles or at the back of the house. Late arriving patrons will be permitted to enter the performance at the discretion of the staff and at an appropriate time during the performance. No late seating will be permitted for Jenkins Hall Black Box Shows.

Ticket Rate Categories

(discounts offered to some or all of the groups below; discount amount varies per event)
*** All ticket rates are based on the availability of the tickets per event.

The following guidelines are descriptions designed to help clarify the various ticket pricing and discount categories recognized by the Armstrong Box Office. These guidelines are intended to facilitate ticketing sales to members of each listed group. Check specific event listing to determine which groups are eligible for discounts per event.

Regularly priced and advertised ticket rate. For general admission seating events, this also refers to the seat location preferences.

Discount ticket rate offered to patrons who are age 62 and older. Patrons must present photo identification, preferably driver’s license, to the ticket salesperson at time of ticket purchase, or in the case of an on-line purchase, patrons must present photo I.D. to box office manager upon arrival to the ticketed event. Rate only applies to those patrons who meet the age qualification.

Discount ticket rate offered to patrons who are current or retired members of the United States military forces and their dependents. Rate only apply to tickets for qualifying military and dependents. Patrons must present military photo identification to the ticket salesperson at time of ticket purchase, or in the case of an on-line purchase, patrons must present military photo I.D. to box office manager upon arrival to the ticketed event.

Discount ticket rate offered to patrons who are current students in high school or college/university and all young people age 17 and under. Ticket patrons must present valid school photo identification to the ticket salesperson at time of ticket purchase, or in the case of an on-line purchase, patrons must present valid school photo I.D. to box office manager upon arrival to the ticketed event.

Discount ticket rate offered to current Georgia Southern Alumni Association and Armstrong Alumni Association members. Ticket patrons must present valid Georgia Southern Alumni Association or Armstrong Alumni Association identification to the ticket salesperson at time of ticket purchase, or in the case of an on-line purchase, patrons must present valid Georgia Southern Alumni Association or Armstrong Alumni Association I.D. to box office employee upon arrival to the ticketed event.

Free admission with Eagle ID.

For group ticketing information and pricing, please call 912-344-2801 or e-mail Armstrongboxoffice@georgiasouthern.edu