Georgia Southern University utilizes Google Apps for Student, Faculty, Staff and Department email. Google Apps is a suite of web-based messaging and collaboration tools that Google hosts on their own servers. Google provides these applications as a “service,” rather than as software to download and install. To access these applications, you simply use a web browser on a computer that is connected to the Internet. On your mobile device, apps for Gmail, Calendar, Docs and other Google services are available from the Georgia Southern, iOS and Android App Stores.
New Students
Student email accounts are created automatically the day after you have registered for classes. Once you have an account, you can access it by logging in to MyGeorgiaSouthern. If it’s your first time logging in to MyGeorgiaSouthern, click the “First-time Users” link for instructions.
New Faculty & Staff
Upon successful completion of the background investigation, faculty and staff email accounts will be created within 3 days. After this period has passed, you can obtain your account information by clicking the First Time User? link located under the Login button at my.georgiasouthern.edu. There you will receive your username and initial password which gives you access to MyGeorgiaSouthern. Once logged in to MyGeorgiaSouthern, faculty and staff will have access to services such as Email; faculty may have access to additional services such as WINGS and Folio.
Departmental Accounts
Departmental email accounts are issued on a per request basis. To obtain a departmental email account you will need to submit the Department Email/Resource Account Request Form.
Accounts Management suggests creating departmental email accounts for things like athletic recruitment, prospective students, conferences, grants, or any long term projects. You may also use your current general department account (e.g., accounts@georgiasouthern.edu).
It’s more efficient to have a departmental account that several people can check (or one person checking the account to forward emails to the appropriate person) than having project-related emails come to/from a personal email account. Individuals may move to take on other responsibilities, leave the university, or retire. If the departmental account approach is taken, ownership can be transferred to another individual and the email stream is not lost; all email and email archives would remain intact.
Please complete the Departmental Email Form to request a new departmental resource or email account or to change ownership of an existing departmental resource or email account.
To Access a Departmental Email Account:
- In a separate browser, go to My.GeorgiaSouthern.edu
- Click ‘Forgot Password?’ (on the right), at the portal login
- Select ‘Student Organization/Departmental Account’ and follow the steps.
To reset your Departmental Email password:
- Go to My.GeorgiaSouthern.edu
- Click ‘Forgot Password?’ (on the right), at the portal login
- Select ‘Student Organization/Departmental Account’ and follow the steps.
To Setup Delegated Email Access:
- In a separate browser, go to My.GeorgiaSouthern.edu
- After logging in, go to Mail Settings>Accounts>Grant Access to your account
- Click add another account, enter the email address of delegated account, and send an email to grant access.
For more detailed instructions for Departmental Accounts please click here.
DUO for Departmental Email Accounts
All Departmental Accounts should be enrolled in DUO Two-Factor Authentication.
To Enroll Departmental Accounts into DUO:
1. In a separate browser, go to My.GeorgiaSouthern.edu
2. Choose Student Organization/Departmental Account
3. Follow the directional prompts to set up DUO for your Departmental Account
For more detailed instructions on how to enroll your account, please click here for a step by step tutorial.
To learn more about DUO, please visit GeorgiaSouthern.edu/Duo.
If you have any problems with the password reset, please have the owner of the account submit a MyTech Help Ticket or contact MyTech Support at 478-2287 OR helpdesk@georgiasouthern.edu .
Support
Students and faculty who have trouble logging in to MyGeorgiaSouthern should contact the Service Desk at (912) 478-2287 or cats@georgiasouthern.edu. Staff should contact their area’s technical support representative.