Services & Support

Learning Technology Support (LTS) partners with the Georgia Southern University community to provide reliable, innovative academic technology services that enhance teaching, learning and student success.

Our team supports faculty, staff and students by implementing and managing instructional technologies that strengthen course delivery, engagement and academic excellence. Through expertise, collaboration and dependable service, LTS meets the evolving needs of the university’s digital learning environment.

LTS Services

Folio Support & Assistance

Learning Technology Support manages Folio, Georgia Southern University’s Learning Management System (LMS).

We assist faculty, staff and students with:

• Navigating Folio course spaces
• Managing course content and assessments
• Troubleshooting technical issues
• Understanding platform features and updates
• Supporting online and hybrid course delivery

Whether you need help accessing a course, setting up assignments or resolving a technical concern, LTS is here to help.

Third-Party Tools & Integrations

Instructors often use external tools to enhance teaching and learning. Learning Technology Support assists with reviewing, managing and integrating approved third-party tools into Folio.

Support includes:

• Evaluating instructional technologies
• Managing tool integrations within Folio
• Ensuring secure data sharing
• Syncing rosters and gradebook information
• Supporting Single Sign-On (SSO) access

Our goal is to create a seamless, secure and efficient digital learning experience.

Workshops & Training

To promote effective use of academic technologies, Learning Technology Support offers workshops and training sessions throughout the year.

Training opportunities are available for:

• Faculty
• Staff
• Students

Sessions focus on best practices for Folio, instructional design strategies, technology integrations and emerging academic tools.

Need Help or Support?

Locations

Statesboro Campus
College of Education Classroom Building, Room 2154

Armstrong Campus
Armstrong Center IT Suite

Business Hours and On-Call Support

Monday – Thursday: 7:30 a.m. – 8:00 p.m.
Friday: 7:30 a.m. – 5:00 p.m.
Saturday: 10:00 a.m. – 2:00 p.m.
Sunday: 2:00 p.m. – 8:00 p.m.

Contact Learning Technology Support

Email: helpdesk@georgiasouthern.edu
Phone: 912-478-2287

24-hour support is also available through the USG D2L HelpCenter.